writing Archives - Linguix Blog https://linguix.com/blog/tag/writing/ Writing about using technology to create content and build effective communications. Mon, 02 Sep 2024 18:54:22 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.5 5 Ways to Enhance Your E-commerce Success with Linguix https://linguix.com/blog/5-ways-to-enhance-your-e-commerce-success-with-linguix/ Mon, 02 Sep 2024 18:54:22 +0000 https://linguix.com/blog/?p=3743 Every interaction matters in e-commerce, so the words you choose can truly set your business apart. High-quality, error-free content isn’t just a nice-to-have — it’s a trust-builder that connects with your audience and boosts your credibility, ultimately driving your success. Cоnsider this: globally, 52% of online consumers order from both local and international websites. This […]

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Every interaction matters in e-commerce, so the words you choose can truly set your business apart. High-quality, error-free content isn’t just a nice-to-have — it’s a trust-builder that connects with your audience and boosts your credibility, ultimately driving your success.

Cоnsider this: globally, 52% of online consumers order from both local and international websites. This statistic highlights a significant opportunity for e-commerce businesses to expand their reach. By tailoring your offerings to international customers in their native languages you cоuld tap into new markets and significantly increase your sales!

Linguix is designed to help you achieve these goals with ease. Read on to explore five ways to elevate your e-commerce business and ensure success in a competitive landscape!

Optimizing Product Descriptions

Your product descriptions are оften the first impression customers have of yоur offerings, sо make sure they are both compelling and error–free. Linguix provides powerful tools to ensure your descriptions are polished and persuasive.

For instance, the Content Score feature gives yоu instant feedback on the readability, tоne, and overall effectiveness of yоur descriptions, helping you create content that converts.

Additionally, Linguix’s Rewriter allows you to easily rephrase your content, ensuring variety and freshness across multiple listings without losing the original message. And if yрu’re targeting international markets, Multilingual Grammar and Spell Check ensures that your descriptions are accurate and natural in any language, making it easier tо connect with a global audience. 

Try editing your product description for free!

Enhancing Customer Communication

Effective communication is the backbone of strong customer relationships in e-commerce. Responding to inquiries, handling complaints, engaging in live chat — the way you communicate hugely influences customer satisfaction and loyalty. 

Linguix’s Shortcuts feature allows you to quickly insert pre-written templates or frequently used phrases, ensuring your responses are both consistent and timely, even in the most challenging situations. On average, using shortcuts can save employees 30 minutes of time daily! 

For businesses reaching out to a global audience, Multilingual Grammar and Spell Check ensures that your communication is accurate and natural in any language, helping you connect with customers from different regions without language barriers. Moreover, Linguix’s Style Guides allow you to set specific guidelines for your team, ensuring consistency in tone, terminology, and brand voice across all customer interactions. 

Read our case study on how an automotive company has increased customer communication efficiency by incorporating Linguix into their operations.

Creating Content for Blogs and Social Media

Look, when it comes to attracting and keeping customers, your content has to be engaging, sure, but it also needs to be consistent and aligned with your brand’s unique voice. That’s where Linguix comes in — it’s got this whole suite of tools designed to uplevel your content creation process.

The real standout is the AI-based Writing Assistant. It helps you craft high-quality posts by giving you real-time suggestions to make your content crystal clear, compelling, and totally error-free. And get this — it can even help you generate ideas and draft initial versions, making the whole content creation process way more efficient so you can really hone in on your message.

The Style Guides feature is super handy too — it lets you make sure all your content aligns with your brand’s specific guidelines, so you maintain that consistent voice across every platform. The Rewriter makes it a breeze to rephrase sentences, giving you fresh ways to express your ideas without sounding repetitive.

To learn more about how Linguix can complement tools like ChatGPT for even better content creation, check out this article.

Boosting Team Productivity

When your team can communicate clearly and work efficiently, it positively impacts every aspect of your business. 

Linguix’s Grammar Checker is a powerful tool that ensures all written communication is accurate and professional, reducing the time spent on editing and revisions. Whether your team’s firing off emails, putting together documents, or teaming up on projects, this feature helps them churn out top-notch content in no time.

Linguix also integrates seamlessly with popular business apps like Outlook, Google Docs, Miro, Figma, and more, allowing your team to access Linguix’s capabilities directly within the tools they already use. It’s like having a writing wizard at your fingertips, no matter what you’re working on. This seamless integration really streamlines how you work and keeps everything consistent across all platforms. 

For businesses looking to fully equip their teams with these powerful tools, the Linguix Team plan offers a comprehensive solution. It includes all the features of the PRO plan — such as the GPT-4 copilot, rewriter, tone analyzer, and text autocomplete — while also providing additional benefits tailored for corporate use. These include individual accounts, centralized billing, and sophisticated statistics and monitoring to track and optimize team performance. 

To explore how the Linguix Team plan can benefit your business, visit this link.

Supercharging Outreach Marketing Campaigns

Outreach marketing via email, social media, or direct messages is a powerful strategy for expanding your e-commerce business. Let’s face it — the success of your campaigns really boils down to how well you communicate and how efficiently you do it. And that’s where Linguix comes in clutch, taking your outreach game to a whole new level!

Linguix’s AI Writing Assistant helps you craft attention–grabbing subject lines, engaging social media posts, and persuasive direct messages that resonate with your audience and encourage responses. 

Tone Analyzer ensures that your outreach is perfectly tailored to the right sentiment — whether you need to be friendly, authoritative, or urgent. Additionally, the Text Autocomplete feature speeds up your writing by offering relevant phrases and sentences as you type, allowing you to create high-quality content more efficiently.

Moreover, the Linguix Turbo browser extension comes with Intelligent Shortcuts, enabling you to reduce the time spent on writing emails and social media posts by up to 90%. You can create templates for your most-used messages and expand them instantly with a simple one-word command, like “//intro,” to save lots of time!

Learn how else you can benefit from the Linguix Turbo extension.

Conclusion

In the cоmpetitive world of e-commerce the quality of your content can be the difference between a sale and a missed opportunity. Linguix оffers a comprehensive suite of tools designed to help you optimize every aspect of your business — from crafting compelling product descriptions to enhancing custоmer support, streamlining team productivity, creating engaging content, and supercharging your marketing campaigns.

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How to Write Better ChatGPT Prompts in 2023 to Get the Best Results https://linguix.com/blog/how-to-write-better-chatgpt-prompts-in-2023-to-get-the-best-results/ Fri, 19 May 2023 21:10:00 +0000 https://linguix.com/blog/?p=3298 As we sail through 2023, the sophistication of AI tools like ChatGPT continues to reach new heights. Nevertheless, the possibility for input and output inconsistencies in ChatGPT is high. Therefore, we, as users, have to ensure that we’re utilizing the tool to its fullest potential. How can we do that? The key lies in crafting […]

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As we sail through 2023, the sophistication of AI tools like ChatGPT continues to reach new heights. Nevertheless, the possibility for input and output inconsistencies in ChatGPT is high. Therefore, we, as users, have to ensure that we’re utilizing the tool to its fullest potential. How can we do that? The key lies in crafting effective prompts.

Therefore, in this guide, we’ll look at the most effective strategies for crafting prompts that can maximize the desired outcomes. However, bear in mind that irrespective of the quality of your prompts, there’s a chance that the AI will invent answers. Whether you’re an AI enthusiast, a professional looking to leverage the right AI tools in your field, or a curious learner, this guide is designed to help you master the art of communication with ChatGPT. So, buckle up and prepare for a deep dive into the fascinating world of AI communications!

How to create effective ChatGPT prompts

Step 1: Engage with the AI as if it were a human

The first and foremost step in your journey of effective interaction with ChatGPT is to engage with the AI as if you were conversing with a sentient being, much like a human colleague or friend. This approach may feel slightly unconventional considering you’re communicating with a machine, but it paves the way for clear and meaningful dialogues.

When you initiate a conversation with ChatGPT, it’s essential to ask explicit questions, provide relevant context, and maintain a courteous discourse. For example, if you’re curious about the weather conditions in a particular city, instead of inputting a single word like “weather,” you could phrase it as, “Could you please inform me about the current weather conditions in New York?” This natural, detailed manner of posing your question prompts the AI to return a response that mirrors a human interaction, thereby enhancing the quality of the conversation.

Let’s delve deeper into this concept with a more intricate scenario. Imagine you’re preparing a presentation on the advantages of renewable energy sources. A brief, somewhat ambiguous prompt like “Renewable energy?” might not yield the comprehensive answer you’re looking for. A more constructive way to approach this would be, “Could you elaborate on the top five benefits of renewable energy, and provide some recent instances of their successful implementation?” This revised prompt is well-defined, follows a structured format, and directly asks for the specific information you need. The output generated from this will likely be more relevant, comprehensive, and valuable to your presentation.

Adopting this human-like manner of engaging with ChatGPT doesn’t just improve the quality of the responses, it also fosters a more dynamic, productive, and enjoyable interaction with the AI.

Step 2: Create a Scenario and Provide Context

The second key to unlocking meaningful and precise responses from ChatGPT lies in providing a rich context or scenario. This technique helps the AI comprehend the intent behind your question and establishes a framework within which the AI can formulate a pertinent response.

Consider a scenario where you’re crafting a short story set in the tumultuous era of the 19th-century Wild West, and you find yourself grappling with a dialogue between a hardened sheriff and a young, eager deputy. A vague query such as, “What would a sheriff say to a deputy?” might not generate the nuanced, character-specific dialogue you need.

To remedy this, you could introduce a more detailed context: “In a sun-baked, dust-ridden town in the Wild West of the late 1800s, a grizzled sheriff, weary from witnessing countless gunfights, is attempting to dissuade an ambitious, hot-headed deputy from his intent to confront a notorious outlaw. What might the sheriff say in this situation?”

This revised prompt offers ChatGPT a wealth of information to construct a dialogue that not only fits the given characters but also aligns with the specific situation. You’ve set the stage (Wild West, the late 1800s), introduced the characters (a battle-scarred sheriff, a young, impulsive deputy), and outlined the predicament (the deputy’s dangerous intent to face a feared outlaw). Furnished with these details, ChatGPT is in a position to offer a response that is engaging, character-appropriate, and contextually fitting.

Step 3: Tell ChatGPT to Adopt a Certain Identity or Profession

One of the unique features of ChatGPT is its ability to take on different identities or professions to provide varying perspectives. This can be particularly useful when you need to see a topic from different angles or wish to stimulate a certain style or tone in a piece of writing.

For instance, imagine you’re writing an article about the impact of digital technology on children’s learning. Instead of asking a generic question, you could engage with the AI as if it were a child psychologist, an educator, and a tech-savvy parent. Here are the three examples:

1. “As a child psychologist, can you explain the impact of digital technology on children’s cognitive development?”

2. “As an educator with experience in traditional and digital classrooms, how do you view the role of technology in modern education?”

3. “As a tech-savvy parent, what are your thoughts on the use of technology in your child’s learning process?”

The responses to these prompts would provide different perspectives, giving you a richer understanding of the topic at hand. Remember, the power of ChatGPT lies in its ability to simulate these different roles and provide unique insights based on the identity you assign.

Let’s summarize these three steps by taking a hypothetical situation where you’re writing an essay about the environmental implications of urban sprawl as an example. Here’s how you could utilize ChatGPT:

1. “ChatGPT, I’m working on an essay discussing the environmental consequences of urban sprawl. Could you provide me with a brief overview of the main environmental issues related to urban sprawl?”

2. “Imagine a city that has experienced rapid, unplanned growth over the past two decades. What might be the environmental challenges this city faces due to urban sprawl?”

3. “From the perspective of an urban planner, what strategies could potentially minimize the environmental impact of urban sprawl?”

By leveraging these strategies, you’re not only guiding the AI to deliver the best possible responses but also deepening your understanding of the subject at hand.

Additional ChatGPT prompt-writing tips

  • When navigating the fascinating realm of ChatGPT, it can be helpful to embrace repetition. Interestingly, each time you pose the same question to ChatGPT, it tends to provide a slightly different answer, enhancing the richness of the information gathered. This characteristic of ChatGPT is rooted in its design, as it is structured to offer a diverse range of responses, providing users with a more comprehensive overview of the topic at hand.
  • The power of subtlety should not be underestimated. Minor alterations in your prompts can act as a compass, guiding the AI towards more satisfactory responses. By slightly tweaking your question, you can steer ChatGPT in different directions, allowing you to explore various facets of the topic you’re interested in.
  • It’s crucial to understand the operational mechanics of ChatGPT to manage your interactions effectively. ChatGPT maintains the continuity of prior interactions as long as you remain on the current page. However, once you navigate away or refresh the page, the AI resets its conversation memory, erasing the context of the previous interactions. Be mindful that, at times, ChatGPT may unexpectedly lose track of the conversation, necessitating a restart or a reiteration of the context.
  • Starting a new conversation is as simple as opening a fresh page. This action clears all prior interactions, setting the stage for a new dialogue. This can be particularly useful when you want to explore a different topic or need a fresh start after a complex discussion.
  • While ChatGPT is capable of generating long responses, it’s worth noting that responses exceeding approximately 500 words may not maintain the same level of coherence. To ensure the usefulness and readability of the AI’s output, defining your desired response length can be beneficial. By setting a word limit, you can get responses that are more focused and coherent.
  • ChatGPT is an advanced AI, but like all machines, it’s not immune to misunderstanding or misinterpreting prompts. If this happens, there’s no need to worry. You can easily clarify or amend your question based on the received response to guide the AI in the right direction. This iterative process of clarification helps improve the accuracy of the responses over time.
  • In certain cases, ChatGPT might seem hesitant or unable to respond. A useful strategy in such situations is to rephrase your question, or even employ different personas or roles for the AI to take on. This can help in stimulating a response and can often lead to fresh, interesting perspectives.
  • If you require answers that are backed up by link sources, you can instruct the AI to substantiate its responses with sources. This feature can be particularly useful when you’re looking for more detailed, research-backed information.
  • Finally, remember that interacting with ChatGPT is a journey, and experimentation is key. There will inevitably be instances when ChatGPT may falter, providing responses that are less than satisfactory. In such situations, continue with your attempts, refine your prompts, and stay patient. However, it’s also important to recognize when to switch to other resources. Perfection is a work in progress for ChatGPT, just as learning to use it effectively is a journey for its users.

What Kind of Prompts Work Best with ChatGPT?

To effectively interact with ChatGPT, it’s vital to conceptualize prompts as a means of communication, akin to conversing with a human. The key lies in being explicit, precise, and structured with your queries. Let’s explore some strategies:

Clarity is King. ChatGPT responds most effectively to clear and specific prompts. Avoid vagueness and ensure your request includes all the necessary details. If you’re seeking information about a historical event, for example, specify the event, the aspects you’re interested in, and any particular perspective you want.

Contextualization. As mentioned above, including the context in your prompt helps the model understand the nature and purpose of your query. For instance, if you’re asking for a recipe recommendation, providing dietary restrictions or preferences will lead to more suitable suggestions.

Directive Language. ChatGPT, at its core, is a text-based model. It doesn’t inherently understand subtlety or implication as humans do. Hence, using directive language and asking directly for what you want can yield better results. If you need a list, ask for a list. If you want a detailed answer, request a detailed explanation.

What If ChatGPT Refuses to Respond or The Answer Isn’t Satisfactory?

Even with the most carefully crafted prompts, you may find that ChatGPT sometimes doesn’t respond as expected, or may not respond at all. Here’s how to approach this:

Refine Your Prompt. If ChatGPT doesn’t provide a satisfactory response, consider refining your prompt. Make it more specific, provide additional context, or rephrase your question. Sometimes, a slight tweak in the way a question is framed can result in a significantly better response.

Set the AI’s Behaviour. You can control certain parameters of ChatGPT, like its randomness setting or ‘temperature’. A lower temperature makes the model’s responses more focused and predictable, which can be useful when you require precise information.

Patience and Persistence. Remember, while ChatGPT is an incredibly sophisticated model, it’s still learning. It may occasionally misunderstand prompts or provide unsatisfactory responses. Don’t get discouraged. Try again with a refined prompt, or ask the same question in a different way.

Also, keep in mind that ChatGPT has built-in restrictions. For instance, it usually avoids engaging in political discussions. While you may manage to extract a response with strategic phrasing, it may not be highly valuable. Nevertheless, don’t hesitate to persist with rephrasing your questions or changing perspectives. 

Conclusion

When engaging with ChatGPT, the key to receiving richer and more targeted responses lies in your prompts. Be sure to experiment with different angles, personas, and questions to bring out the best in this AI. 

Remember, though, it’s a tool still under development and won’t always produce perfect results. But with patience, practice and creativity, it can offer unique insights and perspectives that are truly fascinating. Let your curiosity guide you and don’t be afraid to ask the unexpected – the possibilities with ChatGPT are virtually limitless.

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Top 7 Paraphrasing Tools for Effortless Rewriting in 2023 https://linguix.com/blog/top-7-paraphrasing-tools-for-effortless-rewriting-in-2023/ Mon, 15 May 2023 14:32:21 +0000 https://linguix.com/blog/?p=3238 Enhancing the uniqueness of text is possible with an AI paraphrase tool. You can modify and paraphrase sentences and paragraphs using such tools. The ideal AI technology can perfectly enhance content. Marketers now rely on cutting-edge AI paraphrase tools to create original content. Utilising their precious time therefore becomes considerably simpler.  Today, it can be […]

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Enhancing the uniqueness of text is possible with an AI paraphrase tool. You can modify and paraphrase sentences and paragraphs using such tools. The ideal AI technology can perfectly enhance content.

Marketers now rely on cutting-edge AI paraphrase tools to create original content. Utilising their precious time therefore becomes considerably simpler. 

Today, it can be challenging to pick an appropriate AI tool out of the numerous available online. Despite having the same basic function, these tools are not identical.

Your content needs to be original, regardless of the audience or sector for which you are writing. Google penalises duplicate and copied material, so keep that in mind. If your work isn’t original, it drastically affects its visibility.

Their functionality and design play a role in this. An effective AI paraphrasing tool can provide you with quick results that are of high quality. Again, creating quality content is always valued in the marketing industry nowadays.

Paraphrasing Tools for Effortless Rewriting

All website users and newsletter subscribers seek out useful stuff. However, even a talented writer occasionally has trouble producing high-quality content. The rise in popularity of AI writing aids today is due to this. 

A useful AI writing tool and an AI paraphrase tool are the same. A reliable paraphrase tool plays a crucial role in preventing plagiarism and producing properly prepared textual materials.

Therefore, we have covered the seven best and most effective AI paraphrasing tools in this article.

1. Paraphrasing.io

The most effective paraphrasing tool is paraphrasing.io. It first examines the provided content to determine its context before rewriting it.

The main goal of this paraphrasing tool was to make writing easier. You can rephrase the material at the phrase, sentence, and paragraph levels thanks to it. The diction and syntactic structures are changed, resulting in fully original and error-free content.

Rewriting the information in a way that avoids plagiarism and preserves readability works well. This tool employs cutting-edge AI algorithms to guarantee that the information is paraphrased accurately and quickly.

You can choose from any of the 15 available languages to rewrite the material as necessary.

This paraphrase tool is available to users everywhere without any subscription fees or usage restrictions.

2. GetGenie AI

The most recent and effective paraphrase tool is GetGenie AI. With Genie, you may edit any web material, including sentences, paragraphs, and whole websites. It is now offered as a WordPress plugin.

The tool includes a template for paraphrasing called Content Rewriter. However, all GetGenie templates are intuitive to use and well-organized. 

For a single input, GetGenie can generate several outputs. For the content that is generated, GetGenie provides outstanding SEO services. This material may rank on SERPs and drive new traffic to your website. If you buy the premium package, the templates also include more features.

3. Spin Rewriter

The most capable online paraphrasing tool at users’ disposal was Spin Rewriter.  Spin Writer enables the software to produce text that is on par with that written by a real human. The online tool for paraphrase called Spin Rewriter uses cutting-edge technologies for superior outcomes.

The programme gives the user the freedom to rephrase as many articles as they like. It may simultaneously paraphrase up to 1,000 articles, saving time and effort.

For consumers who are interested in signing up for the yearly plan, the Spin Rewriter tool provides a 5-day free trial. All of the tool’s subscription tiers provide complete access to all of its features. Additionally, it offers a reasonable lifetime subscription plan.

4. QuillBot AI

One of the greatest and most often used paraphrase tools available is Quillbot.

More than 150 million users use Quillbot every day to shorten paragraphs and speed up article creation. Advanced NLP techniques are used by Quillbot AI to paraphrase the content and provide you with an original result.

Anyone may get started using QuillBot with a free account. You have a 125-word paraphrase limit with it, but you can paraphrase as much stuff as you like. This means that you are limited to paraphrasing a few sentences or shorter paragraphs at once.

You can paraphrase an infinite quantity of information each day when using Quillbot Premium. You can reword paragraphs with Quillbot’s free extensions for Microsoft Word and Chrome.

5. Article Rewriter

If you want to paraphrase the text on your site, Article Rewriter Tool is the best online paraphrasing tool. It has the ability to reword full articles as well as single sentences and brief phrases. 

It will enable you to quickly divide up a single blog article into numerous blog posts. You can make the quantity of blog articles available into twice or three times as much material by using the Article Rewriter. This will enable you to produce content for the same or different blogs that is more readable.

In addition to paraphrasing the original text, it also adds some pretty advanced vocabulary. This gives the altered content the appearance of being produced naturally and by a talented writer. It gets rid of the characteristic that most rephrase sentences share: a robotic writing style.

6. Wordtune 

Wordtune is a singularly focused paraphrase tool that excels at what it does. Once more, you may immediately begin using Word Tune for nothing. You can perform up to 20 rewrites each day rather than being restricted to one per world like other tools. Unlimited rewrites are available if you subscribe to a premium plan.

The tool functions a little differently than others because it gives you a variety of options to choose from rather than just replacing the text. 

Outside of the app, you can paraphrase thanks to a Chrome extension. In the commercial version, you can select between informal and formal writing styles and shorten or lengthen the text.

7. Jasper

It is simple to use Jasper’s AI paraphrasing tool. Simply select a template for the kind of content you want to rewrite, and the programme will generate original content for you in a matter of seconds.

Jasper AI rewriter saves you time and produces unique text because it is coupled with a plagiarism detector. The material can be rephrased in more than 25 other languages.

You may write more quickly and the copy is search engine optimised with Surfer SEO integration. Jasper is capable of rewriting text in a variety of formats, such as blogs, emails, social media posts, and more.

Conclusion

In the world of content generation, paraphrasing tools are becoming essential. They speed up the rewriting process while maintaining precision, effectiveness, and high-quality output. You can improve your content creation process and save a lot of time and work by choosing the appropriate paraphrase tool that fits your unique needs. Explore the highlighted paraphrase tools without hesitation and take advantage of what they can do to improve your writing in 2023.

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Linguix vs. Grammarly: the Results of Grammar Checking Benchmarking Analysis https://linguix.com/blog/linguix-vs-grammarly-the-results-of-grammar-checking-benchmarking-analysis/ Wed, 14 Sep 2022 11:33:01 +0000 https://linguix.com/blog/?p=2926 The Linguix team has recently conducted benchmarking tests that evaluated the performance of the grammar checking software, Linguix and Grammarly.  For these purposes, we used two datasets containing 1515 sentences in English with both grammar mistakes and correct sentences. To be precise, there were several thousands of grammar mistakes to detect in total.  Below are […]

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The Linguix team has recently conducted benchmarking tests that evaluated the performance of the grammar checking software, Linguix and Grammarly. 

For these purposes, we used two datasets containing 1515 sentences in English with both grammar mistakes and correct sentences. To be precise, there were several thousands of grammar mistakes to detect in total. 

Below are the performance comparison results of premium versions of both Linguix and Grammarly.

Linguix vs. Grammarly: which one detected more mistakes

When we analyzed performance based on single tokens (i.e. words with mistakes), Linguix found almost as many mistakes (1554) as Grammarly (1571).

When it comes to token spans (i.e. incorrect phrases), Linguix identified 1275 mistakes, while Grammarly found 1361.

We first measured the quality of grammar checking for our custom dataset. In this case, Linguix achieved an overall accuracy of 72%, while Grammarly demonstrated 76% accuracy:

Then we took a publicly available dataset (BEA). This time Linguix showed an accuracy of 61%, while Grammarly’s accuracy level was just about 45%:

Linguix’s progress

We are constantly working on improving our grammar-checking model quality. For the period starting from March 2020 till August 2022, the quality of identifying both words with mistakes and incorrect phrases has significantly increased:

According to our analysis, the difference between grammar-checking quality when using Linguix and Grammarly is almost unnoticeable.

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How Minor Writing Errors can Affect Career and Relationships: Stories from Linguix Users https://linguix.com/blog/how-minor-writing-errors-can-affect-career-and-relationships-stories-from-linguix-users/ Wed, 31 Aug 2022 12:55:01 +0000 https://linguix.com/blog/?p=2914 Making mistakes is a necessary part of our lives. We learn from them and get invaluable experience. Sometimes, however, it goes too far, and we have to deal with the aftermath. But are consequences always that bad?  We’ve decided to ask our users and find out if their writing mistakes impacted their lives or careers […]

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Making mistakes is a necessary part of our lives. We learn from them and get invaluable experience. Sometimes, however, it goes too far, and we have to deal with the aftermath. But are consequences always that bad? 

We’ve decided to ask our users and find out if their writing mistakes impacted their lives or careers in any way. Let’s look at their stories and reflect on what they’ve learned from them. 

Ankush Chopra, Consultant and Linguix user

What happened: 

“I was leading a massive change initiative for a large global organization. We were launching a new application for managing our finance operations. I had created an invitation mail for people to sign-up for the upcoming training sessions for the new application. I shared that invitation with my team to see if it creates the “pull” for people to sign-up. In the subject line, I inadvertently wrote “sing-up” instead of “sign-up”. The word sing did not come up in the spellcheck. Once I shared the email with my team, a couple of them started singing. I was left wondering for a few minutes till I spotted the error.

How it turned out:

“The situation did not impact me adversely; we all just laughed for a while and made the change in the email. However, it could have caused a massive embarrassment if I had shared it with 14,000 people without sharing it for a sense check with my team.”

✔Lessons learned:

“I have become cognizant of the fact that a spellchecker may not always fool-proof your work. Now I always use Linguix which is much beyond a spellchecker, to ensure that grammatical and contextual mistakes get caught before I share my work with others.”

Ann Kristine A. Peñaredondo, Social Media Marketing Strategist, Pin To Top Podcast Host and Linguix user

What happened: 

“I curate content for big brands. On one occasion, I worked on a content post for a country’s national day. 

As always, I checked all the content I curated before and after I sent it to our graphic designer for content image preparation, and before I sent it to the client.

The batch of content was sent, including the national day greeting. The client approved it.

Weeks later, I saw notifications on the Facebook Page of the brand. To my shock, I mistakenly wrote the national day greeting a year before in the caption (50th anniversary instead of 49th!). The content image showed the right number (thank goodness), but the comments poured in, from “LOL too early” to “No regard to history. Probably the social media manager is not from here.”

Still feeling like a bucket of cold water splashed on me, I corrected the error in the caption. Then, I apologized in every single comment on the post. Good thing there were not a lot of comments, but it showed that there was some “concern” on the post prior to the changes.

I also informed my team leader and our CEO about it and apologized profusely.

The feeling like a bucket of cold water splashed on me? No emoji can represent that.

I now check my content twice as much as what I used to.”

How it turned out:

“I worked on a better way of checking my content. Even if I know that there’s lots of eyes reviewing what I do, I do my due diligence.”

✔Lessons learned:

“Just when you think you have reviewed your writing, review it again. And again. :)”

Clarence Thurman, Carpenter and Linguix user

What happened: 

“Once I was doing payroll. I was giving an explanation on why there were so many long lunches. I meant to type eating lunch while talking about job specifications, but instead, I typed eating Clint. Like an idiot, I hit send just as I realized what I had typed.”

How it turned out: 

“Luckily our pay lady has a good sense of humor. Not 5 seconds passed before I started calling our corporate office apologizing and trying to explain the mistake.” 

✔Lessons learned:

“Always read what you’re writing before sending anything.”

Harshita Katiyar, Content Writer and Linguix user

What happened: 

“I had great confusion one day when I was sick and had to take a day off. My colleague texted me, “Since you are sick today, what are you doing?” I replied, “Nothing dude, I’m just lying.” She was stunned that I was lying about my sickness to avoid coming to work. She did not clarify what she understood from my text about me. “But why are you lying?”, she asked me. I answered, “Because I wanted to, and I like lying.”Her shock returned, and she ceased to speak to me as she perceived me as a liar. After a few days, however, I understand why she isn’t communicating with me. I then explained to her that I was lying in bed, and that I like to lay around all day. Haha!

The fact that she stopped talking to me really made me feel embarrassed. And after knowing her reasoning, I understand that some words really need to be explained in detail.”

How it turned out:

“I would say that it does affect relationships. For these few words, I don’t want anyone to turn on me like she did because she stopped talking to me. The use of words such as lying-laying, ensure-assure, and compliment-complement does require deliberation when typing a text. While these words aren’t wrong per se, if misused, they can lead to regrettable decisions.”

✔Lessons learned:

“Every time I send a text to someone, I try to keep an eye on the words I am using and whether they need further explanation.”

It’s evident that inoffensive typos might become a real pain afterward. That’s why it’s crucial to check your pieces twice. To make the process faster and easier, you can use AI writing assistant Linguix to remove any errors instantly. Linguix not only highlights your grammatical, spelling and punctual errors but also analyzes your writing in context. Try Linguix for free here.

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Meet the New Linguix Browser Editor! https://linguix.com/blog/meet-the-new-linguix-browser-editor/ Wed, 03 Aug 2022 08:43:09 +0000 https://linguix.com/blog/?p=2864 Here comes the long demanded update you’ve all been waiting for a while. Welcome to our new Linguix Browser Editor, designed for an even more focused and proficient approach to writing.  With this sleek minimalist design, everything you need for creating perfect writing is right in front of your eyes. We added a rich formatting […]

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Here comes the long demanded update you’ve all been waiting for a while. Welcome to our new Linguix Browser Editor, designed for an even more focused and proficient approach to writing. 

With this sleek minimalist design, everything you need for creating perfect writing is right in front of your eyes. We added a rich formatting panel, so now you can work with your text directly inside the editor: play with structure, add relevant links and lists or even emojis to make the most of it.

There’s even more surprise for Premium Linguix users. Now you can export the documents you’re working on to PDF format. Hover over the last button on the right panel and click it.

You might also notice that all of your old documents are gone. Don’t worry, they are still here, and you can access them at any time. To do that, click on the button “Switch to Old Version” located in the top left corner of the page, and here they are.

Let us know what you think!

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18 Tips For Crafting Great Content From Linguix Community https://linguix.com/blog/18-tips-for-crafting-great-content-from-linguix-community/ Thu, 21 Jul 2022 12:47:10 +0000 https://linguix.com/blog/?p=2857 Community is the heart of the product, that’s why we enjoy talking with our users and learning more about their approach to work and writing. A couple of weeks ago we asked them to share their top 3 advice for crafting amazing content. Here’s what they had to say. Natica Solari, Student ‘’I write about […]

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Community is the heart of the product, that’s why we enjoy talking with our users and learning more about their approach to work and writing. A couple of weeks ago we asked them to share their top 3 advice for crafting amazing content. Here’s what they had to say.

Natica Solari, Student

‘’I write about things that I either have experience with or a subject that piques my curiosity. Researching my topic beforehand gives me a perspective from other’s view, and helps to shape my own ideas. Lastly, I always include reliable sources from which I draw from as my ideas form.’’

Manuel José Pinero Gavidia, Researcher at UFPR

  1. Start by doing something, it can be as simple as a phrase, but you’ll never know how it will go if you never try.
  2. Do more than just read your articles, in research we’ll always have to read articles related to our field of expertise. If you take a close look, you’ll see a pattern, the way phrases are constructed, how information is delivered and constructed. Use that to create your article.
  3. Don’t be too harsh on yourself at the beginning. Writing something is an art that you must practice a lot, like painting or hand drawing. You will get better with time.

Petra Ceason, Author

“Write about what you know/what interests you. Write LOTS, even if, especially if, it lacks merit. Edit; EDIT; read it back to yourself OUT LOUD and EDIT AGAIN RUTHLESSLY, what’s left just might be meritorious.”

Cat Balli, Independent Contractor for Graphic Design & Marketing

1. Brainstorm your ideas until you can’t think of anything else to add.  Planning ahead of time will keep you focused, and you’ll find the end product more polished.

2. Take breaks during working, just small 10-15 minutes to take a walk and freshen your creative juices.

3. Make content you’d want to watch. If you’re making it on things you’re not passionate or at least interested in, then the content feels disconnected.

Suleman Ahmed, Student

“To craft a great content you must know the interest of the audience. Secondly, you have to read and research a lot about the content you are creating so that your audience gets interacted with you. Thirdly, provide truth-based knowledge and your own created content. Never try to copy someone because you are unique because of your thoughts and feel proud to share your ideas.”

Juliann Melillo, Writer and Life Coach

1. Think less about yourself and more about your reader. Your reader just wants the facts, or the story, quickly and without fluff. Long introductions, rambling, or writing in circles can be very frustrating for a reader. Think about the times you felt annoyed reading, or even had to close a book because it was just too boring or didn’t make any sense. Save your reader from those headaches by being intentional with the way you write. It’s really just empathy to consider your reader in every word you write.  

The pitfall is when writers think about themselves too much and allow their ego to do the writing — then we get pretentious prose, long rambles that say nothing, or entire chapters that exist only to puff up the writer’s ego but do nothing for the story.  

2. Make sure it’s not boring. A bit boring is okay, especially if you are writing a technical document — you probably can’t make that enthralling — but who knows? Maybe you can? To keep my writing from being boring, I imagine that I’m telling a story to someone at a party who might lose interest quickly. This helps you stick to the relevant information and explain things in an interesting way. Nothing bores me more than seeing five pages of description about what the leaves or grass looked like. Unless it’s relevant to the story, don’t get too carried away. The description might be beautiful, but it will soon become boring if it isn’t related to the story or relevant in some way.  

3. Meaning. Is what you are writing meaningful? And is your meaning clear? The only reason we speak or write is that we are trying to communicate. “I’m dying of thirst,” and “I love you,” and “Please change the channel because I hate this show,” are all meaningful and have a purpose. But people forget this sometimes when they write. It can start to just feel like big words on a page, to both you and the reader. That is boring because it lacks meaning. It becomes blah-blah-blah…what was my point again?  

When there is meaning, people immediately listen, or keep reading. When there isn’t meaning, it sounds like a jumble of words. Figure out the meaning behind what you are trying to write. What do you want to say and why? Do you want people using a new microwave to not burn themselves? Well, then you’d better make sure the instructions are super clear!  Do you want your reader to feel what it’s like to fall in love? Or, to get your reader to think about important issues in a new way? Or to feel empowered and break through their barriers? You can do all of this and more with writing, which is amazing! Focus on the meaningful thing you want to communicate, and then do so in a way that is clear. 

What would you add to the list? Share your writing advice with us in the comments section.

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49 Tools Every Content Writer and Blogger Should Use in 2022 https://linguix.com/blog/49-tools-every-content-writer-and-blogger-should-use-in-2022/ Thu, 30 Jun 2022 14:12:23 +0000 https://linguix.com/blog/?p=2851 Whether you’re a professional content writer, blogger or marketing manager, you know how daunting writing can be. Especially if you do it everyday: you may feel overwhelmed, unable to concentrate, lose creativity or simply lack ideas.  Writer’s block is a disaster for every content creator! It can lead to creating ineffective, grammatically incorrect copies that […]

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Whether you’re a professional content writer, blogger or marketing manager, you know how daunting writing can be. Especially if you do it everyday: you may feel overwhelmed, unable to concentrate, lose creativity or simply lack ideas. 

Writer’s block is a disaster for every content creator! It can lead to creating ineffective, grammatically incorrect copies that don’t engage your prospects, customers or followers. 

Luckily, there are plenty of tools that can simplify and speed up the writing process, eliminate distraction and help with idea creation. We’ve collected them for you. Let’s get started!

Organize your ideas

Milanote

Milanote allows you to organize projects, research and ideas via visual boards. So, instead of a typical and boring notebook, you can take notes on a canvas. It’s particularly beneficial for creative people because brainstorming is a non-linear process and doesn’t come in a text format only,

In Milanote you can write notes, upload images and files, add links, clip any web page and collaborate with your teammates in real time. Milanote’s minimalistic and drag-and-drop interface makes the tool intuitive and easy-to-use.

Ideaflip

If you have a nostalgic feeling about expressing your ideas on sticky notes, there you have it! Ideaflip’s virtual sticky notes feel like real ones!

Ideaflip is a simple web app where you can brainstorm new article or blog post ideas solely or share, discuss references and work together with colleagues and content creators in real time. 

Scrivener

Designed for writers, Scrivener is dedicated to making the writing process less daunting and more efficient. With this tool, you can take notes, write, edit, add inspiration ideas, collect research and organize all your papers in one place. 

Scrivener allows you to import various files: images, PDFs, videos, music files, and web pages. What’s more, if you have a series of blog posts or articles, you can create a detailed plan of your piece with the in-built outliner.

You might also like other tools for organizing your writing ideas and collaborating on them: 

Stay focused and productive

Marinara Timer

The Pomodoro technique is a time management method for those who want to be more productive. Usually you set a timer and work for 25 minutes with short (a five-minute) break and long (a 15-minute) break. During the 25-minute interval you don’t do anything except work. 

With Marinara Timer, you can easily start using the technique in both traditional and customizable ways. Everyone has various needs, so Marinara Timer’s developers took that into consideration and created a Pomodoro-style timer you can tailor to fit your productivity needs. You can set time segments that fit your workflow, reduce distractions and share your productivity timer with teammates to complete tasks more efficiently.

OmmWriter

Creators of the app took a thorough approach while developing it for writers, content creators, students and everyone, who is involved in the writing process one way or another. 

With OmmWriter, you can write peacefully, fully immersed in the process with higher concentration. How? OmmWriter is designed to create a natural experience to eliminate distractions.  

It stimulates your concentration using natural peaceful backgrounds, soothing audio tracks and customizable keyboard noises when you type. 

Freedom 

Apps and websites like social media, messengers, shopping and others are specifically designed to keep us hooked. Everytime we get distracted by any of them, our brains get the so-called reward as tiny hits of dopamine. Unfortunately, the cost for that is too high: we lose our focus, get tired easier and end up being less satisfied with our lives.

The Freedom app provides distraction-free periods. Whether you use Mac, Windows, Android, iOS, or Chrome, Freedom sync blocks across all of your devices. 

You can also try the following apps for keeping concentration: 

Make your writing eloquent and error-free

Linguix

Linguix is an AI-powered writing assistant that helps you get rid of writing errors. How valuable would it be to produce content that is smooth to read and totally free from mistakes and typos? 

With the Linguix browser extension for Chrome, Edge, Safari and Firefox, you can fix your mistakes wherever you write on the web. 

Linguix also offers a built-in feature with definitions and synonyms. Besides, you can find templates and build upon expertly-crafted content for emails, social media posts and so on. You can also save shortcuts with useful text that needs to be inserted regularly. 

Power Thesaurus

To make your writing sophisticated, you can also use a thesaurus to find better alternatives for your words. 

Power Thesaurus is community-driven online thesaurus. It’s built by its users that help to provide various word choices. Just type a word, click on a search button and find multiple synonyms for your word.

You might also like:

Create more engaging and authentic content 

Headline Analyzer

70% of Americans only read headlines of articles before sharing them. It’s hard to overestimate the role headlines play in today’s content. Luckily, tools like Headline Analyzer can help you make them more engaging and attract readers’ attention.

The tool assesses your headline in multiple ways and provides a scoring rate of how powerful your headline is. The score shows if your headline is SEO-optimized, readable, emotional and so on.

Cliché Finder

Overused phrases or cliches make your content boring and hard to read. Cliche Finder’s goal is to find these phrases so you can eliminate them from your writing. This minimalistic, yet powerful tool checks your copy and highlights cliches so you can get rid of them right away.

DupliChecker

Readers instantly notice copied content. Google can even penalize it. Therefore, you, as a content creator, have to make sure that your texts are free from plagiarism. 

You can easily do it with the help of software. DupliChecker is a web-based tool that can check any text that you paste in. DupliChecker supports many file types. 

After the result is displayed in a percentage format, DupliChecker helps you make it unique by using the inbuilt AI tool.

You might also like:

Generate content ideas 

Hubspot’s Blog Topic Generator

Run out of content ideas for your blog? HubSpot’s Blog Topic Generator is exactly what you need when it becomes challenging to come up with fresh topics ideas. Just enter up to five nouns and click “Give me blog ideas”. The tool will generate five topics for your next post.

If you’re not satisfied with suggestions, you can click “Try again” and the generator will give you five more topic ideas.

The HOTH Headline Generator

As mentioned above, engagement on your blog post largely depends on a headline. So, the more options you have, the better. The HOTH Headline Generator can come in handy. The tool helps you find relevant headlines for your blog posts without spending hours generating them yourself.

Simply enter a content idea and fill in the blanks: 

  • What is the audience’s desired outcome? 
  • What common problems does your audience experience?
  • What is the name of the industry?
  • What is the name of the target audience?

After answering these questions, the HOTH will generate perfect headlines that will increase the SEO ranking and catch readers’ attention.

Quora

Quora is a social question-and-answer website, where people gain and share knowledge. Every day users on Quora are asking lots of questions, so you can use this information to your advantage.

Find the field you’re writing about and look through questions your target audience often asks. This way you can generate multiple ideas for your future blog posts. 

BuzzSumo

Looking into various websites to understand what your potential readers are concerned about can be time-consuming. BuzzSumo will do it for you. It’s a powerful online tool that allows you to find out what content is popular among users on any website.

All you need is just type a keyword in the BuzzSumo search box and hit enter. Then the tool will show you the most popular content for this keyword along with social engagement.

Besides, BuzzSumo provides Evergreen Score, which represents if content is still relevant.

You might also find interesting: 

Create SEO-friendly content

LowFruits

LowFruits is a tool that helps you find keywords that have a high chance of ranking your site on Google. It analyzes SERPs and provides the most relevant keywords straight from Google.

LowFruits also offers a “wildcards” feature that finds specific combinations of keywords that your competitors wouldn’t be able to find using other keyword tools.

Keywords Everywhere

The Keywords Everywhere browser add-on is a simple, yet very useful plugin for Google and Firefox that shows monthly search volume, CPC and competition data of keywords on various websites. 

By using the extension you no longer need to switch between your keyword tool and Google Keyword Planner.

Surfer’s Content Editor

Surfer’s Content Editor is one of the most efficient writing tools for creating SEO-friendly content. Online editor analyzes your content’s readability, keyword density and headlines as you type.

What’s more, the tool can inspect hundreds of data points and compare your content against organic competitors. Thus, you’ll be able to create posts that outrank the competitors’ websites and attract organic traffic.

Moreover, you don’t need to switch windows or copy-paste your text to use the editor. Instead, you can connect the document to the tool, type your target keyword and watch the progress. You can integrate the tool with Google Docs and WordPress.

You might also like: 

That’s it! Did we miss something? Can you recommend other high-quality tools you use on a daily basis? Leave a comment below and let us know!

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How to Write an Effective Memo: Tips and Templates https://linguix.com/blog/how-to-write-an-effective-memo-tips-and-templates/ Tue, 31 May 2022 10:51:49 +0000 https://linguix.com/blog/?p=2823 A memo (or memorandum) is a message or business document used for internal communications within a company.  Whether you’re writing about a project, event or issue, the goal of writing a memo is to bring attention, inform, ask or confirm anything, request information or affect operations with the help of recipients. In most cases, memos […]

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A memo (or memorandum) is a message or business document used for internal communications within a company. 

Whether you’re writing about a project, event or issue, the goal of writing a memo is to bring attention, inform, ask or confirm anything, request information or affect operations with the help of recipients. In most cases, memos are sent in the form of an email. Memos are usually sent to the members of a department or an entire company. 

To write an effective memo, you need to stick to proper formatting and structure.

How to convey your concepts through concise and informative messages? What structure and format are commonly used in memos? In our new blog post, we’ll cover a few tips on how to write a business memo. Let’s dive into it!

How to Write a Memo: Structure and Format

To disseminate the information in a clear manner, you need to follow several steps to create an easily readable and understandable document. Usually, business memos consist of an introduction, body and conclusion. 

Header. Make sure your header is relevant to the topic of your memo. The background information will provide recipients with the necessary context. Add information in the blank space of the following areas:

  • TO. Add the names and titles of everyone who will receive your message.
  • FROM. Add your full name and title.
  • DATE. Provide an accurate date.
  • SUBJECT. Provide a short description of the memo’s key message.

Introduction. In an introduction, you’ll write a couple of succinct sentences regarding the topic and purpose of your memo in more detail.

Body. Use a body paragraph to provide context and list the main ideas related to the topic. As most people skim messages, make sure to highlight important points by using bulleted/numbered lists, bold fonts and subheadings when necessary. Short paragraphs will also make your memo easier to read. 

Conclusion. The conclusion should contain a short summary that informs your colleagues what actions you expect to get from them. 

Don’t forget to close your email with your name, email address and phone number so that the recipients can contact you. Also, check if you have attached all the necessary documents that recipients can refer to. 

Tips to Improve Your Memo

Keep in mind who your audience is 

If you’re sending your memo to various departments, avoid specific and technical acronyms or abbreviations that are common to one field. Write a memo in a clear, concise and easily understandable manner. 

Avoid slang words. Formal language is what you need to make your memo look professional.

Proofread

Most probably, a memo with typos will not be considered important. We’re usually overwhelmed at work, so don’t send your memo in a rush and double-check it. To avoid grammar and spelling errors you can read it out loud, ask a colleague to check it with you or use an AI-based writing assistant like Linguix.

Create a powerful CTA

To make sure you’ll get the necessary reaction of the recipients, you need to include a proper call to action at the end of the memo. Use action verbs and an active voice to demonstrate the importance of the message and convey your confidence. 

General Memo Template

Date: [Month, day, year]

To: [Names of intended individual(s), department(s), or company(s)]

From: [Your name, title]

Subject: [Short subject line to describe the purpose of the memo]

Introduction

One-paragraph general explanation of what is the purpose of your message and the topic itself. 

Background

One or two paragraphs that explain the main idea and details necessary to take action. For example, what changes are crucial to be made, when, who is going to do it, what exact results you expect and so on.

CTA & Closing

A final note should sum up key takeaways of the memo and provide a clear non-ambiguous call to action as well as your contact information in case of any questions and comments. 

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How to Write 10x Better Customer Service Emails (+Templates) https://linguix.com/blog/how-to-write-10x-better-customer-service-emails-templates/ Tue, 17 May 2022 13:58:48 +0000 https://linguix.com/blog/?p=2813 Each of us faces the need to contact customer support from time to time — whether it’s to ask for additional information, file a complaint, or get assistance with something. All these interactions directly shape our attitude towards the brand or company that we’re corresponding with. Microsoft’s survey shows that 96% of consumers regard customer […]

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Each of us faces the need to contact customer support from time to time — whether it’s to ask for additional information, file a complaint, or get assistance with something. All these interactions directly shape our attitude towards the brand or company that we’re corresponding with. Microsoft’s survey shows that 96% of consumers regard customer service as an important factor in their loyalty to a brand.

It goes without saying that, in order to retain customers, businesses need to take customer care correspondence seriously. Today, we’ll cover a few tips on how to improve the quality of customer service emails and share three sample replies.

Try to sound more human

Since the customer support team has to deal with a huge number of requests on a daily basis, it’s highly probable they would use generic answers to address them. And while this might save lots of time, it shouldn’t get to the point when customers would feel they’re talking to a robot. Ideally, each email, even a template-based one, needs to be personalized to fit the customer’s request and make the communication more friendly. At the very least, it’s worth greeting the customer by their name. 

Make apologies if necessary

If the customer is disappointed by the service or even gets angry, the first thing to do will be to make an apology (even if the situation is ambiguous.) It is important to reassure the customer that you understand their feelings and will do your best to fix the issue as soon as possible. In some cases, offering a discount or another type of reimbursement would be appropriate. If there’s no objective fault from your company’s side, a good idea would be to say you’re sorry that this situation has occurred and to explain what can and cannot be done to the customer in a very polite way.

Be clear and concise

The main thing customers want from the support team is to get a quick and efficient solution to their problem. This is why it’s essential to focus on the issue instead of beating around the bush or upselling something. If a client asks a number of questions or poses some concerns, make sure to address each of them. Being concise and informative rather than wordy and vague and offering clear solutions or alternatives will show the client that you care about them. 

Avoid grammar mistakes and typos

Even if you closely address the customer’s issue and give a satisfying answer, grammar mistakes or typos might spoil the impression for the customer—even more so if the reply is not very positive. Some can even consider such flaws as a non-professional attitude. That’s why it’s crucial to make sure your message is grammatically correct. AI-based writing assistants like Linguix are indispensable in this regard since they help to quickly find and fix mistakes and paraphrase sentences. 

Value customer’s time

Quick responses to customer requests will make them feel valued. In today’s world, customers often expect to get a reply within a couple of hours. Sometimes, however, more time is needed to address the customer’s issue or get additional information. In this case, the best thing to do would be to explain this to the customer and promise to get back to them as soon as everything is sorted out. 

Templates

Responding to a complaint about a service/product

Hi James,

Thanks for letting us know about this issue. I totally understand your frustration with the delayed delivery and would like to apologize for that. We’re currently overloaded with orders and all our couriers are doing their best to fulfill deliveries on time. Unfortunately, this is not always possible, and we’re now extending our staff to address this issue.

To recompense for the delay, I offer you a 10% discount for your next order. Here’s the promo code you can use when submitting an order: MG55.

Thank you for your patience and have a nice day!

Kind regards,

Rachel

Providing additional information

Dear Clara,

Thanks for contacting us! 

I’m happy to provide you with the details of the services we offer. Please find a pdf file enclosed.

Regarding your question about payment, we accept credit cards (Visa, MasterCard, UnionPay); you can also send us the required sum via PayPal or a bank transfer. I have attached our bank requisites. If you choose to transfer money to our bank account, please send us a check at orders@company.com to confirm your order.

Please feel free to contact me if you have any further questions.

Thank you,

Kate

Issuing a refund

Hi Dan,

Thanks for your request. I’m sorry to hear you encountered difficulties getting a visa.

I’ve processed the refund for you. Please be warned that it might take up to a week for the money to appear in your bank account.

If you have any further questions or concerns, I’ll be happy to help.

Best wishes,

Martin

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